Conflict Resolution

Workplace conflict reduces employee productivity, increases absenteeism, and contributes to project failure. When your staff isn’t getting along, it hurts your business: according to efficiency experts, employees spend an estimated 2.8 hours per week dealing with conflict.
This course will train your employees to observe escalating conflict, address it and help resolve it.

Course Objectives:
– Understand the impact of conflict in the workplace
– Recognize different types of conflict
– Learn methods of managing conflict and difficult conversations, and resolution options

This course takes about 40 minutes to complete.

All licenses purchased for this course expire one year after the purchase date.
*1 seat per license is considered one launch; once this course is launched, it may not be reused.
*Each user must complete the course individually; this is not a group course.